Coastline Resident Services Contact Information

 

Coastline Resident Services, as you may know, is the newest addition to The Village at Mayfaire. Coastline offers a menu of professional services exclusively for Village at Mayfaire residents with a commitment to customer service. Please stop by and allow us to introduce ourselves!

 

AVAILABLE SERVICES

 

        Cleaning: Interiors, Patios, Terraces, Windows, etc.

 

        Maintenance: Replacing HVAC filters, Smoke detector batteries, Weather-stripping, Caulking, etc.

 

        Service Calls: Doors/windows not closing properly, Loose cabinet doors, Running toilets, Wallboard repairs, etc.

 

        Home Improvement: Painting, Ceiling fans, Lighting, Crown molding, Built-ins, Garage shelves, Renovations, etc.

 

        Special Requests

 

Our office is conveniently located in the clubhouse (turn right after you enter front door). Please stop by to find out all that Coastline can offer you or just to say hello. Our phone number is (910) 509-9771 and email address is info@vamresidentservices.com.

 

Thank you,

Coastline

 

Recent Emails Sent to the TVAM Executive Board about Coastline Resident Services

 

 

A Sampling of Emails Received in the last few months regarding

Coastline Resident Services and David Novotny at TVAM

 

 

From the very first moment we contacted him, David was the ultimate professional. He fitted his work schedule to suit us and kept us informed throughout, giving a (very reasonable) quote and organizing cleaners and a decorator.

The work done was of a very good quality and we are happy to recommend David's company to other owners. Hopefully then, his business will grow to provide a much needed service both to those of us who live away from the complex and those who need someone reliable if a problem crops up. Please feel free to quote from this email if you wish to offer reassurance to those owners who are hesitant about using David's knowledge and skills.

Tim Quincey

TVAM 555 Grande Manor Court

 

I want to thank you for an excellent job on our Condo at the Villages of Mayfaire recently. You were reasonably priced, very professional, did exactly what you said you would do, and in the time-frame you committed to. I would highly recommend you to other potential clients. Your timely follow-up with updates, and the overall workmanship was far better than I have experienced here in Raleigh when contracting home improvement/repairs in the roughly eight years we have been here. Please do not hesitate to refer to me if a potential client would like an honest opinion of working with you.

 Bob Conicelli

TVAM 561 Garden Terrace Drive

 

 

David,

 

  We are thoroughly pleased with the services you have rendered to us through Coastline!

 

   Your craftsmen have done a wonderful job with our new recessed lighting and ceiling fans, and the great lighting update you have done in our kitchen and garage has made us very happy! We were impressed by the quality of the electrical installations and we are glad we relied on your judgment for the placement of the new switches for the lighting and living room fan-they look as if they were part of the original construction.

 

    Most impressive is the cleanliness of all the installations; the electrician vacuumed as he was cutting the access holes for the new lights and we had no clean-up after the work was completed.

 

    Thank you also for the repair to our disposal unit. All of your pricing has been very competitive and we will recommend you to anyone contemplating renovations or repairs. Having someone on-site for The Village at Mayfaire condo owners is a great plan that really works; everything was done at the time promised and completed ahead of projections.

 

Thank you again,

 

Sincerely,

 

Larry & Joan Egerton

645 Village Park Drive

 

 

Thank you TVAM for providing David Novotny and Coastline Resident Services. Its a wonderful convenience to have someone like David onsite, who knows our property, our community and us! I appreciate Davids professionalism, including his attention to detail, quick follow-up, quality of services, competitive pricing and his excellent customer service. Here are a few instances that you might want to know about in which David has helped us:

1. One of my friends was staying in our condo one weekend when the knob on our dryer broke. She found David at the clubhouse and he offered to see if he could fix it. He was able to temporarily fix it until a new panel could be ordered, and he didnt charge her a thing to do it. She was relieved that she could call me and tell me what happened and that it was already fixed and what the options were for repairing. She kept going on and on about how nice David was and how nice it was that we had someone like him in our clubhouse.

2. I drove to our condo one Sunday evening and arrived about 9pm. I had a set of extra keys with me or so I thought. Long story short, I was locked out of my condo. Who was going to help me at 9pm on a Sunday night and on Fathers Day! I called David and he was as pleasant as he could be. Said he lived just five minutes from Mayfaire and hed be right over. Again, it was the way he helped me that was so impressive. Not only effective and efficient service, but PLEASANT service. It was so nice to know I could call on him. BTW David had my key because I gave it to him to do some repairs on our condo while we were not there.

3. I left our condo on a Wednesday and put our garbage can out for pick up. I had every intention of returning the next day but was unable to do so. I texted David. He went by, put my garbage can in my garage and also watered my flowers. Since he was replacing our garage door keypad and fixing a ceiling fan in our condo, he said that the extras were N/C. I loved the extra service but also the fact he appreciated my business and was happy to do the little things as added value.

 In addition, when I ask him about doing a repair, he quotes the job and lets me know that he will do everything in his power to provide quality work and service, while also being competitive on the price.

Susan Hite
554 Grande Manor Court

 

 

We made contact with David Novotny of Coastline Resident Services in early March requesting an estimate on some work in our condo.  He responded within 24 hours and completed a proposal within several days after our first contact. Our request was for painting three rooms and some carpentry work to install a cabinet and shelves.  Mr. Novotny provided a proposal with fair and competitive prices and started the work immediately following our acceptance of the proposal. 

 

We were very pleased with the quality and speed of the work that was provided. The painters and the carpenter were knowledgeable and skillful in their work and took great pride in the job they were doing.  I would certainly use Mr Novotny's services again if the need were to arise. 

 

Maggie and Dick Brice

TVAM 554 Grande Manor Court

 

 

 

Coastline did a terrific job with installation and painting of crown molding in our unit and with some other needed repairs.  They got everything done without us having to come down to Mayfaire.  They left everything in perfect order when they were finished and sent photos of the completed crown molding.

 

Kevin and Ellen Doyle

TVAM 6813 Grande Manor Court

 

 

"Subject: Work done at the Village At Mayfaire

 

David,

"I want to thank you for an excellent job on our Condo at the Villages of Mayfaire recently. You were reasonably priced, very professional, did exactly what you said you would do, and in the time-frame you committed to. I would highly recommend you to other potential clients. Your timely follow-up with updates, and the overall workmanship was far better than I have experienced here in Raleigh when contracting home improvement/repairs in the roughly eight years we have been here. Please do not hesitate to refer to me if a potential client would like an honest opinion of working with you."

 

Bruce Rogers
  

 

"Subject: Thank You for the great Job You did in renting Our Condo including handling all the details

 

"David, We are very appreciative of the Wonderful detailed Job You did in renting Our Condo to a Single Young Lady being transferred from California. You made many contacts with Her including assisting Her in making the move and handling all the details with regard to Our desires in the Lease. We also appreciate the Fact that You also helped Her in her move-in items and all the related details (i.e. Utilities and other related Move in matters). We also appreciate that You are acting as Rental Agent And even collecting the Rent, since due to Health Issues We moved to a Villa at Plantation Village Senior Life Center and are some what limited as to what We are able to accomplish, but thanks to You made this transaction as simple as possible for Us. Thank You!"

 

Len Nusbaum